Training for Teaching Support Providers

Training Available for Teaching Support Staff (compulsory for new providers)

We are in the process of reviewing the content of the Teaching Support webpages

Much of the information here remains correct, but some areas require updating. If you have any questions about current processes, please contact Teaching Support using the button below, or visit the Teaching Support Team on Level 6 of Appleton Tower.

Email Teaching Support

Schedules for 2023/2024


These training sessions are subject to change. Please check regularly for any time or venue changes

Schedule for Semester 1

Schedule for Semester 2


Aims and Learning Objectives of the Training sessions

Informatics has set up a one-year long programme of training for Teaching Support Staff [TSS] with help from the Institute for Academic Development [IAD]. This training is open to all students and staff with current teaching roles including tutoring, demonstrating, marking, engagement tracking or being a teaching assistant in Informatics.

The  following are the main aims of the training:

  1. Enabling teaching support staff to meet and discuss issues of direct relevance to their roles;
  2. Encouraging the voicing and discussion of concerns regarding teaching;
  3. Advising on
    • school rules and regulations on the roles and responsibilities of teaching support staff;
    • the activities that teaching support staff could undertake in their teaching according to the literature;
    • the main university online learning environments that they can use for the delivery of teaching and student support;
    • tips and tricks for improving their teaching according to the literature;
    • methods that they could use to evaluate their teaching according to the literature;
  4. Raising awareness about
    • School of Informatics and University of Edinburgh policies, rules and regulations pertaining to their position(s)useful sources of support
    • the teaching accreditations offered by the Higher Education Academy [HEA], and the courses offered by the university in support of applications to them, for teaching support staff who are interested in developing their teaching beyond the basics.

As a result of training, teaching support staff will be able to (learning objectives):

  1. Carry out the responsibilities attached to their role in a manner which respects the requirements, processes and deadlines imposed by the School of Informatics and University of Edinburgh.
  2. Use the features of the university online learning environments which would allow them to carry out their responsibilities in a hybrid context.
  3. Understand what makes a good teacher in their role (in terms of both teaching and student support), according to pedagogic literature and the experience of peers and academics
  4. Be equipped with strategies for having a positive impact on their students’ learning, engagement in their learning and professional development
  5. Pursue continuous professional development in terms of teaching through evaluation using a range of approaches  (involving students, peers or self-evaluation), reading of pedagogical literature and potentially working towards an HEA Teaching Accreditation through university or self-directed routes.

The training promotes the importance of developing one's teaching, even if not pursuing an academic career.  In 2023-2024, it consists of an intensive programme of online sessions training, as follows:

  • during Induction Weeks, the 'Essentials' and the 'Basics of Online Learning Environments' for each type of role. Each of these sessions will last 1 hour.
  • during each semester, 4-5 additional advanced online synchronous training sessions per semester which are focused on pedagogy. Each of the advanced session will last 2 hours.

Please see the schedule above on each semester for more details.

There is no requirement to sign up for the synchronously delivered training sessions, as they will be also available asynchronously, therefore they can be tackled in one's own time. Attendance will be closely monitored during synchronous sessions, and through the submitting of complete and correct responses to quizzes for asynchoronous ones or the asynchronous mode of synchronous ones.


Training in 2023-2024

In the 2023-2024 academic year, teaching support staff training will be delivered online (both synchronously/live as well as asynchronously/recorded).

The synchronously delivered sessions will take place over Blackboard Collaborate.  Together with the pre-recorded (asynchronous) sessions, the synchronous sessions will be recorded and presented in an asynchronous mode as part of a Blackboard Learn course, which teaching support staff are highly encouraged to self-enrol. You will be enrolled on this course as a student; you will need to be logged in to your EASE account to access Learn. Once you are logged in to Learn, you will see the course listed on the homepage or you can access it via this link: Informatics Teaching Support Provider Training (2023/24).

Asynchronous training will always consist of:

  • video recordings, either pre-recorded or the recordings of the synchronous session, after it takes place
  • a series of teaching-related questions and tasks provided for discussion and reflection
  • a quiz to check understanding and prove your attendance of the asynchronous session, which can be taken repeatedly.  

The above material will be added to the Learn course as the year progresses, and teaching support staff will be able to complete the questions, tasks and quizzes at any time. On submitting a quiz with correct answers for a training session, teaching support staff (with an active teaching support contract) will be automatically paid for their virtual attendance to this training, as long as the topic of the training is related to role(s) that they can occupy. Payment is for 1 hour each for Induction Week training sessions, and 2-hour each for advanced training sessions.

Induction Week Sessions

1. 'Essentials'

  • There are 4 one-hour 'Essentials' sessions, one for each of the following roles in Informatics: tutoring, demonstrating, marking and being a TA
  • Their main purpose is that of getting new teaching support staff started in their role(s) by detailing responsibilities and expectations according to policies, rules and regulations, advising on sources of support and offering them some initial advice. However, experienced teaching support staff are also welcome, and will also be paid for their attendance at the regular hourly rate.
  • Each 'Essentials' session (relevant to the role) is compulsory for new teaching support staff, prior to commencing any work (e.g. 'Essentials of Being a Demonstrator in Informatics' is compulsory for demonstrators).
  • Attendance in the synchronous sessions or, alternatively, by correctly and completely answering the quiz on the Learn course will be strictly monitored and absence may affect employment as teaching support staff in the future. 
  • Those teaching support staff who occupy several different roles are expected to attend all of the appropriate 'Essentials' sessions.

2. 'Basics of Online Learning Environments'

  • There are 5 'Basics of Online Environments' sessions, covering the tools that will be used most frequently for the online delivery of courses in our school (Blackboard Collaborate, Piazza, Blackboard Learn, CodeGrade) and their different uses for the teaching support staff
  • They are launched each semester, during Induction Week, as pre-recorded on the Learn course.
  • Their main purpose is that of getting new teaching support staff started in their role(s) by demonstrating and trying out together the online learning environments that most of them will be using. For other tools that the course organiser's may require them to use, the teaching support staff should seek advice and guidance from their course organiser's.
  • Each 'Basics of Online Learning Environments' session (relevant to the role) is compulsory for new teaching support staff, prior to commencing any work
  • Attendance by correctly and completely answering the quiz on  on the Learn course will be strictly monitored and absence may affect employment as teaching support staff in the future. 
  • Those teaching support staff who occupy several different roles are expected to attend all of the appropriate 'Basics of Online Learning Environments' sessions.

More Advanced Sessions Through the Semesters

Following the 'Essentials' sessions, more detailed sessions on teaching are conducted the rest of the semester. They will not be normally repeated in Semester 2, unless there is a clear demand for this from participants. These sessions focus more on improving one's teaching and student support in terms of activities, strategies, the tackling of common difficulties.


General University Support for Tutors and Demonstrators, via the Institute for Academic Development

Additionally, the Institute for Academic Development (IAD) provides the University with a number of useful resources related to teaching development, particularly for tutors and demonstrators.  These are targeted to all staff/students from across the University and are therefore generic in character.  The IAD workshops are recommended especially if for some reason you cannot participate in the Informatics tutors' sessions, or if you are interested in developing your teaching further.

Informatics teaching support staff are welcome to attend any of the training sessions run by IAD, however, unlike the the local training provided, this would normally be unpaid.  For further information please contact Informatics Student Services.​